Shipping Policy
At GenixMeds, we are committed to ensuring your orders are delivered safely, quickly, and discreetly.
📦 Estimated Delivery Times by Region
- USA & Canada:
Standard delivery takes 10 days up to 2 weeks. - United Kingdom (UK):
Delivery within up to 7 days. - France:
Delivery within up to 10 days. - Europe (other countries):
Standard delivery usually takes 3 to 4 weeks.
Selected products may arrive in as little as 1 week. - Rest of the World:
Delivery within up to 2 weeks.
📧 Order Processing & Tracking
- Once your order is confirmed, a tracking link will be sent to your email within 24 hours.
- You can track your package anytime using this link until it arrives at your doorstep.
🛡 Customs & Reshipment Guarantee
- All international orders pass through customs clearance in the destination country.
- In the rare event your order is stopped by customs, we will reship your package at no extra cost.
- A new tracking number will be provided for the reshipped package.
🌍 Important Notes
- Delivery times are estimates and may vary due to customs clearance, local courier delays, or unforeseen circumstances.
- Customers are responsible for providing the correct shipping address. Orders with incomplete/incorrect addresses may face delays.
- Delays may occur during holidays, strikes, or high-demand seasons.
- If your order does not arrive within the estimated timeframe, please contact our support team for quick assistance.